You Can’t Hide from a Marketing Problem
There has been an ongoing discussion during the past few years about the integrity of business. (Think Enron, Haliburton, etc.) I think this conversation has been somewhat overstated given that the majority of business owners in the U.S. are honest and trustworthy people trying to succeed in a very chaotic marketplace. For the past several years, the marketplace has seemed to reward businesses that have a great “presence” but not always a strong delivery system. I have always hated the phrase “they can talk the talk but can they walk the walk?” But, for many businesses, the past decade focused on the talking and not worrying so much about walking. And I think it is because marketing has, as a discipline, taken a different role in business than traditionally wielded. We have, in some corners, become more about communications, ‘Q’ scores and “buzz” and less about building and growing a … Continue reading