This is the story of two wonderful people and two ways of handling customers. Because of one this is not a rant, but a piece about good customer service. MYSTERIOUS FORESHADOWING: This piece ends with the rather unlikely event of more than just I ending up as an ATT U-verse customer thanks to ATT-Sarah in [...]
Posts Tagged ‘customer-service’
Following Instructions
From the Ideas From Strange Places Department I found myself at the laundromat for the first time in a very long time. I was a reluctant customer, but time was running out as evidenced by three rather large bags of laundry in my car’s back seat. Now, I’m the first to say customers aren’t stupid. [...]